MyGigMgrHELP CENTER
DJ & team guideSwitch guideRelease 2026.09

Account

Plans, trials, and subscription billing

Manage the subscription for your workspace.

MyGigMgr 2026.09
  1. Open Tools → Subscription to review your Stripe-backed subscription state.
  2. Use the available billing controls to manage your plan, payment details, or cancellation.
  3. Complete any required Stripe action and return to check the updated status.
  4. On the same subscription page, browse Trivia packs. 100-question packs cost $4.99 USD each once. Short packs with 16 or 17 questions are free; choose Add free pack to unlock one without Stripe checkout.
  5. A verified purchase or free superadmin grant adds that pack to your game library. Pack access does not expire when your subscription changes; hosting games still requires an eligible plan and available game tokens.

Good to know

Basic is $19.95/month, Pro $29.95/month, and Premium $39.95/month. All offer a 30-day Stripe-managed trial. A current complimentary subscription grant provides its assigned plan for 1–12 months. The workspace and tenant pages show Active — Complimentary with the plan and expiration date. When the grant expires or is revoked, Stripe validation resumes; a separate pending Stripe billing record does not cancel an active grant. Suspended or closed accounts remain blocked. Trivia packs are separate one-time purchases.

Still need help? Open Support in your workspace and include the task, page, and any reference code shown.