MyGigMgrHELP CENTER
DJ & team guideSwitch guideRelease 2026.09

START HERE. KEEP THE GIG MOVING.

Your business.
Your next step.

Clear instructions for the task in front of you.

Communication

Sign up for text updates

Choose optional MyGigMgr event messages and confirm from your own phone.

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Client messages, email, and SMS

Keep portal conversations and connected channels organized.

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Create reusable email templates

Prepare inquiry, planning, and follow-up messages before sending.

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Getting started

Your first-event checklist

Work through setup without returning to the checklist after every area.

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Business branding and display themes

Make client-facing pages reflect your business.

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Choose your timezones

Set your personal display timezone and your business scheduling default.

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Invite staff and control permissions

Give each person the access their work requires.

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Find the business operations tools

Open the work around each booking from one place.

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Bookings

Contacts, leads, and activity

Keep client records and booking progress together.

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Import existing CRM data

Review a mapped dry run before committing imported records.

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Forms, fields, and workflows

Adapt record handling to your business process.

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Publish an availability and inquiry widget

Offer availability checks and provisional package pricing.

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Turn an inquiry into a draft proposal

Keep submitted estimates together with the resulting quote.

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Events

Schedule an event

Build an event around the correct client, venue, and time.

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Respond to a staff assignment

Accept or decline your own current proposal.

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Configure event reminders

Schedule reminders for staff or clients.

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Services, packages, and equipment

Prepare reusable items for bookings and quotes.

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Record your hours and check your pay

Use your existing staff account for assignment timesheets.

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Review staff hours and record payments

Approve actual work and maintain the payment ledger.

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Request and approve staff time off

Make approved absences visible to scheduling.

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Sales

Quotes and client proposals

Review pricing before releasing a proposal.

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Contracts and electronic signatures

Prepare an agreement and preserve its issued signing record.

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Invoices and client payments

Collect event payments through your connected gateway.

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Edit and duplicate contract templates

Format agreements and preview merge fields before use.

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Account

Plans, trials, and subscription billing

Manage the subscription for your workspace.

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Sign-in security and access problems

Protect your account and recover safely.

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Troubleshooting and support

Check the current workspace, release, and recorded error before retrying.

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Planning

Review requests and build event playlists

Approve music deliberately and keep request changes visible.

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Planning forms, answers, and run sheets

Prepare the event, follow client progress, and keep earlier revisions.

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Build reusable forms and questionnaires

Create and preview questions without writing a field definition.

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Control client timeline changes

Choose whether clients can view, suggest, or edit the running order.

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Set planning deadlines and reminders

Follow up on unfinished client planning without continuing after completion.

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Collect and moderate guest music requests

Let event guests suggest songs while keeping playlist approval with the DJ.

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Tools

Connect and disconnect integrations

Authorize the accounts your workspace needs and review synchronization.

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Reports and exports

Review business activity and download supported reports.

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Backup manifests and recovery

Review recovery records before requesting a restore.

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Privacy exports and retention

Handle contact information with an auditable workflow.

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AI, games, offline access, and developer tools

Find the tools included in your subscription.

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Trivia packs and CSV imports

Build your question library with category packs or your own questions.

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Hosted website, email, SEO, and directory

Manage your public presence from your workspace.

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Review calendar sync conflicts

Choose which event version to keep when both calendars have changed.

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Reference

Frequently asked questions

Quick answers to common questions.

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Glossary

Common terms used in MyGigMgr.

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Release 2026.09 — CP18

The September release adds guided setup and expanded booking and event tools.

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Mobile use, accessibility, and printing

Use the interface in a way that suits you.

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Business operations

Record expenses and attach receipts

Track approved event costs and reimbursement records.

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Track mileage and travel reimbursement

Calculate business travel from an agreed per-mile rate.

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Set an event budget and review profitability

Compare expected figures with invoiced revenue and approved costs.

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Collect post-event evaluations

Schedule private feedback and publish only separately consented testimonials.

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Build equipment kits and event packing lists

Reserve physical assets together and track supplies separately.

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Maintain equipment and record condition

Keep inspections, repairs, and custody history with the asset.

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Manage preferred partners and event contacts

Keep venues and vendors connected to your event records.

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Prepare and track a referral handoff

Refer work to a partner with a reviewed message and recorded outcome.

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